Crappy customer care no sign up incentive as the reported

Primecasino Ratings eleven

Got a twenty-five p bons to the membership…

Had a twenty five p bons towards membership staedthousands nonetheless pet withdraw costhere a twenty five p added bonus on the website no information just how to tackle because getrid of it You will find had 100 inside my account without idea simple tips to do this twenty five incentive but I know You will find talked thousands and you may attempted talking onchat zero fool around with betting comision I believe

Simple to use web site fast and you will effective…

I experienced a random current email address providing 2 hundred spins unstoppable and you may roses joker , on mail it stated so you can put about ?10 for the code fire200 ,following towards addition electronic mail it said Fire200 when i had appear to type in unsuitable you to definitely there’s absolutely nothing they might carry out ( it was through real time real time talk ) as well as weren’t actually wanting to assist in facts making me personally be stupid for requesting let … disgusting support service

We are sorry to know concerning your experience. The advertising and marketing requirements must matches Crazy Time kje igrati just as stated in letters or words, and you may our team observe these guidelines to be sure equity and conformity for all users.

We be sorry for if you experienced unsupported via your cam. The goal is to let pleasantly and demonstrably. For those who have more concerns or trust there were an error, delight contact our very own service team personally so we can be remark your problem.

Easily you certainly will promote negative superstars I would personally

Easily you can expect to offer bad a-listers I might. Delight please do not use this gambling enterprise app. Should you definitely comprehend and learn very carefully the brand new T&Cs as they will wipe your debts aside should you t comprehend the bonus standards. I lost in a single swipe many since the I am apparently new to web based casinos. Visited withdraw ?1050 and had a plus of ?24. Terminated the advantage annd without notice lost ?1050 also and there’s zero go back at all, the fresh new so called support party frequently imagine it is funny at the prime that happen to be a sister company away from Genting that this occurred. Whenever asked as to the reasons zero alerting this would happens advised it’s for the the brand new Ts and you will Cs which is great however, at least render a warning when cancelling incentives that is about to takes place. Delight please research your facts and avoid that it awful organization and you will most of the the brother web sites.

We’re sorry to learn about your feel and know how hard that it have to have already been. It is important to explain that the review has been published to the PrimeCasino, although the disease your described appears to have happened to the GentingCasino as you said. Once we are part of the same classification, for each and every webpages works individually and might have limited differences in exactly how has otherwise telecommunications is handled.

Off extra cancellations: relative to all of our conditions and terms, cancelling an energetic added bonus can cause the removal of both the advantage and you may any related earnings. Yet not, we capture viewpoints surely and are also always attempting to increase exactly how i communicate these scenarios to avoid frustration.

As we don’t have your account info, i kindly request you to contact the service cluster therefore we will look into the it far more closely and make certain your get the correct advice on the gambling enterprise under consideration.

Dreadful enabling people to choice however…

Awful making it possible for people to bet yet not making it possible for withdrawal claiming the to suit your safety genuine crappy con avoid without exceptions immediately following excepting all the suggestions and to state they can do it whenever they want since safeguards

We’re disappointed to know regarding your frustration. We realize exactly how hurtful it is in order to deposit and you will play but not withdraw, specially when which seems unfair. Excite know that people account limits or detachment recommendations are carried out over meet regulating standards and make certain safe betting, and these choices are never drawn softly.

If you like me to look into your bank account in order to give an explanation for state demonstrably, please reach out to the support group in person or revise which remark along with your login name therefore we will assist then. We well worth the viewpoints and would like to look after which for your immediately.

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Updated: January 21, 2026 — 6:43 pm